Help centre
What do you want to do?
Step-by-step guides with real screens from the app, for everything your team can do.
New here? Start with your first hour →
Watch how it's done
Walkthrough videos
Real screen recordings of the app, narrated. Pick one to play it here.
Generating images
9 minWriting a brief · References: exact vs. mood · Featuring your products
- ▶Generating images9 minWriting a brief · References: exact vs. mood · Featuring your products
- ▶Creating content5 minCaptions · Carousels · Video · The content calendar, approval and scheduling
- ▶Editing images5 minThe layer editor · Asking the Studio agent for changes · Recraft edits on flat images
- ▶Brand setup4 minLogos · Fonts · Guidelines · Recalibrate
- ▶Canvas and Studio5 minBoards · Organising assets · Remixing
Everything you can do
Pick the job. Each line takes you to the step that shows it.
Create
Posts, ads and carousels from a brief, with your real products, screens and logo in them.
- Make an image from a brief
- Write a brief that works
- Use a reference: Exact or Mood
- Feature your real product
- Put your app screen on a device
- Make a carousel
- Resize for other channels
- See how an image was made
Motion clips, films, kinetic ads and showcases, or bring a still to life.
- Pick the right video format
- Turn an image into a video
- Direct a multi-shot film
- Add or change the sound
- Trim and re-order a cut
Change text, logo and background, ask for changes in words, and keep work on boards.
- Change the headline or logo
- Ask for a change in words
- Change or remove a background
- Edit an upload or Figma export
- Make variations of a picture
- Organise work on boards
Publish and grow
Captions, posts, blogs and emails: review, approve, schedule and publish them.
- Ask for a post, blog or email
- Approve, change or reject a draft
- Schedule a post
- See which channels can publish
- Plan on the content calendar
- Import your content plan
- Block days from publishing
SEO audits and content clusters, Google Analytics, reports and automations.
- Run an SEO audit
- Plan a content cluster
- Ask what is working
- Get a weekly report
- Automate a content pipeline
Sell
Prospects, outreach sequences, mailboxes, decks and proposals.
- Find prospects that fit
- Send an outreach sequence
- Know when emails go out
- Connect a mailbox to send from
- Make a pitch deck
- Write a proposal
- Get a brief before a call
Run your team
Your first hour: your brand, your team, your first picture, and what to connect.
- Set up a new workspace
- Make your first image
- Approve your first piece of work
- Connect where things publish
Who does what, how to ask, approvals, long-running plans and what your team remembers.
- Know which agent does what
- Ask for anything
- Approve before anything goes out
- Let agents work without approval
- Follow a long job step by step
- See what is running and what it cost
- See what your team knows
A channel per agent, approvals as buttons, files and decks in the thread.
Open the guide →Logos, colours, fonts and guidelines your agents use in everything they make.
- Replace or add logo versions
- Upload a brand pack
- Change your colours
- Use your own fonts
- Add your brand guidelines
- Re-learn your brand after a refresh
How credits work, plans and top-ups, people, spaces and privacy.
Open the guide →Connect
Connect your AI tool, send it context, have it make things and ask to post, with your yes for anything that goes out.
- Connect Claude or Codex
- Send context from a conversation or your notes
- Make things and post from your AI tool
- Limit, review or revoke a connection
Instagram, X, LinkedIn, TikTok, Shopify, Webflow, Google Analytics, Sheets, Figma and mailboxes.
- Connect or disconnect a tool
- Publish to Instagram
- Publish to X or LinkedIn
- Publish to TikTok
- Sync a Google Sheet
- Import from Figma
- Connect Google Analytics
What connecting your store does, the permissions it asks for, and what happens when you disconnect.
- Connect your Shopify store
- See what Supaforce can do in your store
- See the permissions it asks for
- Track orders back to content
- Disconnect or uninstall
Fix something
A stopped agent, a post that did not publish, a sequence that is not sending, and more.
- My agent stopped mid-task
- My post did not publish
- My sequence is not sending
- An image is taking a while
- My product or screen was redrawn
- There is no Edit button
- I ran out of credits
- An agent says a tool isn't connected
- An agent can't post in Slack
Common questions
The short answer, and where to read more.
How do I generate an image?
Open Studio from the sidebar, keep Image selected and describe what you want in the brief box: what it is for, the message, and the feel. Pick a shape and look if you want, add references with "+ Add a reference" or "Attach files", then press "Make the image". It takes about 4–7 minutes and lands in Your work. You can also just ask the Visual Creator in chat.
What is the difference between an exact and a mood reference?
Every reference picture has an Exact / Mood switch where you attach it. Mood (the default) borrows the feel and composition but never copies the product, logo or a person. Exact reproduces the thing itself: your real product, your logo, your app screen. Use Exact when the picture must show the real item.
How do I make a video?
In Studio, pick a video format: Motion clip (a 4–8 second shot), Film (2–8 cut shots), Kinetic ad (moving type) or Showcase (a cut of pictures you already have). Write the brief and press the button. Or open any image and press "Turn into video" to animate it.
How do I edit an image?
On the canvas, select a tile and press Edit (or double-click it) to open the layer editor: move, resize and restyle text, the logo and other layers, then save. Press Ask to tell the Studio agent what to change in words, like "make the headline shorter". Either way the new version replaces the picture on the same tile. From Studio, open an asset and press Edit.
How do I plan, approve and schedule content?
Open Work from the sidebar and switch to Calendar. Ask the Content Strategist to plan a window, open each item to review it, then press "Approve ✓" or "Approve + Schedule" and pick the channel it publishes to. Scheduled items publish at their time, in your timezone.
Which channels can Supaforce publish to?
Instagram (Business or Creator accounts), X, LinkedIn (as your own profile), TikTok, Shopify (blog posts and product pages) and Webflow (CMS posts). Connect them under Tools. You can plan other channels on the calendar, but nothing publishes there.
How do I find prospects?
Open Sales → Prospects and press "Research a batch", or ask the Prospect Researcher in chat ("find 25 fintech founders in Lagos"). Each prospect arrives with its source, whether the email is verified and why it matched your ideal customer. You can also import a CSV.
How do I send an outreach sequence?
Ask the Outbound Specialist to write outreach for your prospects. The sequence appears under Sales → Sequences as "Needs approval"; nothing sends until you press "Approve & start". You need a mailbox connected under Tools → Email sending. Replies and booked meetings stop it automatically.
My agent stopped or said "Interrupted — please resend". What do I do?
Send your message again in the same conversation. It happens when a run is cut off, most often by an update to Supaforce; the conversation and anything already made are kept, so the agent picks up from there.
Why did my post not publish?
Open it in Work and read "Where it goes". Usually no channel was chosen, the channel needs reconnecting under Tools, or an Instagram post has no image or video attached. Fix that and approve or schedule it again.
How do I feature my real products in an image?
Attach a photo of the product, or pick it from Products under "+ Add a reference", and set it to Exact. The product is placed in the scene rather than redrawn. No catalogue yet? Paste your store link there and press "Read my store", or connect Shopify or Webflow.
How do I put my app or website screen on a laptop or phone?
Attach a screenshot of the screen and set it to Exact, then ask for it on a device ("our app on a laptop"). Your real screen is fitted onto the device, not redrawn. Crop the screenshot to just the app first, without browser bars.
Why is there no Edit button on some images?
Edit opens the layer editor, which needs a picture that was built as layers. Uploads and Figma exports are flat: one image with nothing separable. Use Ask on those instead. The Studio agent can still change the background, remove it, expand the frame, upscale or vectorise a flat image, and the result lands as a new version on the same tile.
How do I edit a video?
Select the video on the canvas and press Edit, or open it in Studio and press "Edit the cut". The cut editor trims, re-orders and re-scores clips. Videos made from a designed still also offer "Edit text / logo" in Studio.
How do boards and the canvas work?
In Studio, switch to Canvas. Each board holds the tiles for one campaign or idea; "All assets" shows everything. Add pictures with "Add from Library", generate new ones from the Generate panel, drag to arrange, and use Generate variations to remix a tile.
Can I import my existing content plan?
Yes. In Work → Calendar press "Import plan" and upload a CSV or Excel file in any layout. Supaforce suggests which of your columns is the date, channel, caption and so on; you confirm, and every row arrives as a draft. Or connect Google Sheets to keep the sheet in sync both ways.
When do sequence emails go out?
The first email goes within about 15 minutes of you approving it. Follow-ups go on their day, between 9 and 11am on a weekday in the recipient's own timezone, and keep their spacing from the email before.
How do I make a pitch deck or proposal?
Open Sales → Decks and tell Sales Enablement who it is for and what it has to land, or ask in any chat or Slack thread. It comes back as a PDF and an editable PowerPoint in your brand. Attach notes or files for it to work from.
Which agent should I ask?
You do not have to choose. Type into the box on Today and it is routed to the right agent. To pick one yourself, open Team in the sidebar: marketing agents write, design, publish and measure; sales agents find prospects, write outreach and make decks.
Does anything go out without my approval?
Not in Co-pilot mode, the default. Anything an agent wants to publish, send or spend on waits in your Inbox. Switch to Autopilot in Settings → General if you want agents to work without asking.
How do I use Supaforce in Slack?
Press "Connect Slack" at the bottom of the sidebar and add the app. Each agent gets its own channel (#sf-content-strategist and so on). Ask in a channel or mention @Supaforce; approve with the buttons on each message. Files you share are read, and decks come back in the thread.
Can I use Supaforce from Claude, Codex or Obsidian?
Yes. In Claude or Codex, add Supaforce as a connector with the server URL from Settings → Connections, and sign in. It can read your work, add context (it waits on the Mind page until you keep it), make visuals, videos, decks and proposals, and ask to post. Nothing goes out without your tap. Obsidian notes reach Supaforce through Claude.
How do I set up my brand (logos, fonts, colours)?
Open Settings from the Office sidebar and choose Brand. Upload your logos and fonts, edit your colours, and use Recalibrate to have your agents re-learn the brand after a change.
How do I connect Instagram, LinkedIn or another tool?
Open Tools in the sidebar, choose the tool and press Connect, then approve on the tool's own screen. To disconnect, open it again: your data stays, and agents stop using it.
What does the Shopify connection do?
It lets agents read your products and orders, write blog posts and product SEO, and track orders back to the content that drove them. Connect it from Tools with your myshopify.com address. The Shopify guide lists every permission and what happens on disconnect.
How do I see which content drove sales?
With Shopify connected, Supaforce adds a web pixel to your store that records visits arriving from links your agents published and matches orders back to them. Ask the Analytics Agent which posts and pages drove orders.
How do credits work?
Work is paid for in credits. Every Studio format shows its cost before you start, and Activity shows what each run used. Your plan includes credits each month; buy more or turn on auto-recharge in Settings → Billing.
Why is my sequence not sending?
Check four things: the sequence was approved ("Approve & start"), a mailbox is connected under Tools → Email sending, the prospect has an email address, and it is inside the weekday 9–11am window in the recipient's timezone.
Ask your team
Every agent in the app answers “how do I…” from this help centre, in the app or in Slack, and links the step.
Still stuck?
Email support@supaforce.ai and we'll reply within one business day. For privacy and data requests, write to privacy@supaforce.ai.